About Us FAQs

FAQs


1. I am resident of south of Italy. Can I apply for Consular Services the Consulate General of India, Milan ?


South of Italy falls under the jurisdiction of the Embassy of India, Rome and therefore, you have to apply for any consular service there. The Consulate has the consular jurisdiction over the following regions of Italy: Lombardy, Piedmont, Aosta Valley, Trentino-Alto Adige, Friuli Venezia Giulia, Veneto, Liguria and Emilia-Romagna.


2. I want to apply for reissue of passport, which is expiring shortly. How can I do it ?


Please visit our website: www.cgimilan.gov.in....Consular Services…..Passport Services. You will get all the required information.


3. How can I take appointment for submission of application for passport ?


Please visit our website : www.cgimilan.gov.in and click on HOW TO TAKE APPOINTMENT. It will give you illustrated information.


4. I am resident of Italy for the last five years and working here. I lost my passport. How can I get a new passport ?


Please visit our website: www.cgimilan.gov.in....Consular Services…..Passport Services…..Re-issue of Passport…..Lost/damaged passport. You will get all the required information.


5. My wife came to join me in Italy. Her passport does not have her name and surname separately, but written on one line. How can I get it split ? What are the documents required to be submitted ?


She will have to apply for a new passport for split name and surname. As regards documents required to be submitted, please visit our website: www.cgimilan.gov.in....Consular Services…..Passport Services…..Re-issue of Passport…..Expired Passport. You will get all the required information.


6. Validity of my passport expired in 2015 and I want to get a new passport. How can I get it ?


You will have to apply for a new passport. As regards documents required to be submitted, please visit our website: www.cgimilan.gov.in....Consular Services………….Passport Services…………..Re-issue of Passport…..Expired Passport. You will get all the required information. However, since the validity of your passport expired more than three years ago, the matter requires to be referred to the competent authorities in India. Passport can be issued only after getting approval.


7. The validity of my Permesso di Soggiorno expired two months back and the validity of my passport also expired. Can I apply for a new passport with the expired Permesso di Soggiorno ?


Yes, you can apply for a new passport. However, you will have to submit clear copies of the expired Permesso di Soggiorno and documentary evidence that you have applied for renewal of the same along with other documents as specified in our website.


8. Earlier, it was easy to take appointment for submission of passport. However, now it is very difficult to take appointment. Why can’t you make it user-friendly ?


There were a lot of fake appointments earlier and thereby genuine applicants were finding it difficult to get appointment, online. With the new system, fake appointments cannot be taken. It is not difficult, but has two steps, i.e., in the first instance, one has to apply online for passport and using the webfile number (Application Number), register for appointment. The system checks and tallies your passport number, name and webfile number and clears it. Normally, one can take actual appointment from the afternoon of the next working day of the Consulate.


9. How do I know which all days the Consulate is open ?


You may please visit our website and see the list of holidays the Consulate will be observing during the current year (www.cgimilan.gov.in.... About Us…. List of Holidays)


10. Can I get Police Clearance Certificate from the Consulate ?


Yes. However, it depends on the purpose for which you apply for Police Clearance Certificate (PCC). If it is for applying for visa for any other country, it is issued on the same day, normally. In some cases, it takes time since the matter needs to be referred to the original PIA (Passport Issuing Authority). As regards PCC for taking Italian citizenship, you will have to find out from the respective Comune that it would accept the PCC issued from the Consulate.


11. I want to get married in Comune in Italy. I was asked to submit unmarried certificate. Can the Consulate issue such a certificate ?


Unmarried Certificate (Bachelorhood certificate) requires to be obtained from the Home Department (Assistant Commissioner of Police/Deputy Commissioner of Police or any officer not below the rank of First Class Judicial Magistrate) of the area where you are normally resident in India. They will conduct enquiries and issue such a certificate. The certificate so issued should be attested/apostilled from the Ministry of External Affairs, New Delhi or from the authorities, which are authorized by the Ministry of External Affairs, Government of India to apostil. Thereafter, the same may be submitted at the Consulate and you can be issued such a certificate based on the certificate issued from the competent authorities in India.


12. My date and place of birth are written wrongly in my passport. How can I get it corrected ?


You must have got the passport based on the birth certificate submitted at the time of submission of application for passport in India. You have to get the present birth certificate cancelled and get a new birth certificate with the correct date and place of birth. The birth certificate so issued should be attested/apostilled from the Ministry of External Affairs, New Delhi or from the authorities, which are authorized by the Ministry of External Affairs, Government of India to apostil. Thereafter, you can apply for a new passport with the correct date and place of birth.


13. My present passport has my father’s name as my surname. I got married recently and would like to replace it with the name of husband. How can I get it done ?


You will have to submit the original marriage certificate, duly apostilled/attested from Ministry of External Affairs or from the authorities, which are authorized by the Ministry of External Affairs, Government of India to apostil. In addition, you will have to submit an Affidavit (which is available in the Consulate) for change of surname consequent on marriage. Thereafter, you can apply for a new passport for change in the surname.


14. Is appointment necessary for any Consular Service ?


Yes, appointment is necessary for any Consular Service, except in the case of Life Certificate and Death Certificate.


15. What are the working hours of the Consulate ?


The Consulate works from 0900 hours to 1730 hours. However, consular services can be availed of from 0900 hours to 1230 hours only.


16. What are the documents to be submitted for submission of application for Passport ?


Please visit our website : www.cgimilan.gov.in>>>> Consular Services>>>> Passport Services. You will get all the required information.


17. I got Italian citizenship, but it will take some time for getting an Italian Passport. Can I use the Indian passport till I get the Italian Passport ?


You can use the Indian Passport for a maximum period of three months only.


18. I was born in India, but do not have a birth certificate. Can the Consulate issue me with a birth certificate ?


Since you were born in India, you have to get the birth certificate from India only. However, the consulate can issue a certificate stating your date and place of birth as per your passport, which is not a birth certificate.


19. I came to study in Italy and the University is asking for attestation of my educational certificate issued from India. Can I get it attested from the Consulate ?


If the certificates are attested from the Ministry of External Affairs, New Delhi, the same could be attested from the Consulate.


20. I have a property in India and want to sell it. However, I will not be able to go to India now. Can I give Power of Attorney to my wife or anybody else, who is in India to sell the property, and get it attested from the Consulate ? What are the documents required ?


You can give Power of Attorney (POA) to anybody you wish to. The Consulate can attest the POA. You will have to personally visit the Consulate and append your signature on the POA.

As regards documents required, you have to submit: (1) Miscellaneous Application, duly completed and signed, with a photograph pasted on it, (2) Clear copies of the relevant pages of your valid Indian Passport or OCI card(two copies), (3) valid Permesso di Soggiorno, (4) Residence proof (Carta d’Identita or electricity bill in your name or rent agreement in your name, etc), (5) POA (original as well as clear copies) with a colour photograph (should not be more than 6 months old) pasted on it.


21. I want to take online appointment for submission of application for Passport. How do I confirm that the Consulate works on the particular date I select?


The system will allow you to take appointments only for the working day of the Consulate. However, it would always be better for you to check the List of Holidays the Consulate will be observing for the year from : www.cgimilan.gov.in>>>> About Us>>>>>List of Holidays.


22. I want to change my signature from Punjabi to English. Which documents I have to submit ? What is the process and how to apply?


You have to apply for a new passport with changed signature. As regards process and documents required, please visit our website: www.cgimilan.gov.in>>>> Consular Services>>> Passport service>>>> Reissue of Passport>>>> expired passport. You will get all the required information.


23. How do I know if my Passport is ready or not ?


You can check the status of your application from our site : http://www.cgimilan.gov.in/cgi.php?id=appstatus . Moreover, the list of ready Passports are uploaded in our Face Book Page also.


24. What are the specifications of photographs for Passport ?


The photograph should be in colour and of the size of 2 inch x 2 inch.The photo‐print should be clear and with a continuous‐tone quality. It should have full face, frontal view and, eyes open. The head should be in the centre of the frame. The background should be a plain white or off-white. The cloth should not be in the same colour of the background. There should not be any distracting shadows on the face or on the background. Background behind the face should be properly illuminated to avoid shadows in the background. Head covering are not permitted except for religious reasons, but the facial features from bottom of chin to top of forehead and both edges of the face must be clearly shown. The expression on the face should look natural. The light should be even and balanced to avoid shadows on the face.


High-resolution photography and printing are strongly recommended. Both conventional and digital photography are acceptable, and conventional or digital printing methods may be used. Resulting print should exhibit a continuous-tone quality regardless of the print method used. Digitally printed photos should be produced without visible pixels or dot patterns. Fine facial features should be discernible.


Brightness and contrast should be adjusted to present the subject and background accurately. Head should face the camera directly and should not tilt or turned. The eyes must be open, level and clearly visible and must not be covered by hairs or eyeglass frames. Glare on eyeglasses should be avoided with a slight upward or downward tilt of the head. No tinted or dark glasses are allowed. The photos should not be too dark or too light.


As regards the photograph of the new born children, requirements can be somewhat relaxed. However, a frontal photograph with clarity is required. It should show the child alone and no chair backs, toys or other people visible, looking at the camera with a neutral expression and the mouth closed.


For more specifications and information, please visit : http://www.cgimilan.gov.in/docs/PhotoSpecs.pdf


25. Is it necessary to be physically present for consular services ?


Yes, it is absolutely necessary to be present physically.


26. Can my wife collect my ready Passport from the Consulate ?


Yes. Wife can collect the passport of husband and vice versa. Similarly, Passports and OCI cards of children below the age of 18 years can be collected by either of the parents.