About Us FAQs

FAQs



1). I am resident of south of Italy. Can I apply for Consular Services the Consulate General of India, Milan?
No, south of Italy falls under the jurisdiction of the Embassy of India, Rome and you need to apply at Embassy of India at Rome. The Consulate has the consular jurisdiction over the following regions of Italy: Lombardy, Piedmont, Aosta Valley, Trentino-Alto Adige, Friuli Venezia Giulia, Veneto, Liguria and Emilia-Romagna. Indian Nationals living in these area can apply for Consular Services at the Consulate.


2). How can I apply for Passport or Miscellaneous Consular Service at Consulate?
To comply with local regulations which do not allow large gatherings and require safe distancing, Consulate General of India in Milan has decided to accept application for Passport and selected Miscellaneous Consular applications by courier.
a. Click here for detailed information for Passport applications by Courier
b. Click here for detailed information for Miscellaneous Consular services by Courier
c. Click here for detailed information for Passport applications with prior appointment. 
d. Click here for detailed information for Miscellaneous applications with prior appointment. 

3). How can I submit fee for postal applications?
a. Fees must be submitted only in form of Demand Draft (also known as Assegno Circolare) from your Bank or Post Office in favor of Consulate General of India.
b. Assegno Circolare should only be in favour and form of Consulate General of India
c. Assegno Circolare can be obtained from your Bank or Post office.
d. In case of Postal Italiane, demand draft should be in form of Postal Vaglia and not
e. Please do not sign or write anything on backside of the Aseegno Circolare.
f. Your Assegno Circolare must be sent to the Consulate along with the application form. 

4). How can I collect my ready Passport/OCI Card from the Consulate?
Ready Passport/OCI Card can be collected only through Courier. Click here for detailed information.

5). When can I apply for reissue of Passport?
Passport can be applied for reissue within one year of expiry or for change in any personal particulars. 

6). Why have I received an email for Police verification after submission of Passport/PCC application.
Police Verification is internal and mandatory part of Passport/PCC application.

7). I do not have a surname separately written on my passport, my name and surname is written in same line on my passport. How can I get it split? What documents are required to be submitted?
You would have to apply for re-issue of passport for change in personal particulars with your name and surname as separate. Please visit our website at http://www.cgimilan.gov.in/page/postal-application-for-passport/ for detailed information on the required documents.

8). Validity of my passport has expired for more than three years and I have applied for reissue already. When can I expect my passport?
Since the validity of your passport expired more than three years ago, the matter requires to be referred to the competent authorities in India. Passport can be issued only after getting approval.

9). The validity of my Permesso di Soggiorno expired a few months back and the validity of my passport is also expired. Can I apply for a new passport with the expired Permesso di Soggiorno ?
Yes, you can apply for a new passport. However, you will have to submit clear copies of the expired Permesso di Soggiorno and documentary evidence that you have applied for renewal of the same along with other documents as specified in our website.

10). How can I book appointment for submission of application of various consular services?
To comply with local regulations which do not allow large gatherings and require safe distancing, application for various services can now be applied through Courier.  Please check the services given under Consular Section which can be applied through Courier.

11). I have registered for an appointment for submission of passport application but not received a confirmation email from the Consulate. Can I still visit the Consulate and submit my application?
No, services will be rendered with prior confirmed appointment only. In case, you have not received a confirmation email you may submit the application through Courier.

12). My date and place of birth are written wrongly in my passport. How can I get it corrected?
You must have got the passport based on the birth certificate submitted at the time of submission of application for passport in India. You have to get the present birth certificate cancelled and get a new birth certificate with the correct date and place of birth. The birth certificate so issued should be attested/apostilled from the Ministry of External Affairs, New Delhi or from the authorities, which are authorized by the Ministry of External Affairs, Government of India to apostil. Thereafter, you can apply for a new passport with the correct date and place of birth.

13). My present passport has my father’s name as my surname. I got married recently and would like to replace it with the name of husband. How can I get it done?
You will have to submit the original marriage certificate, duly apostilled/attested from Ministry of External Affairs or from the authorities, which are authorized by the Ministry of External Affairs, Government of India to apostil. In addition, you will have to submit an Affidavit (which is available in the Consulate) for change of surname consequent on marriage. Thereafter, you can apply for a new passport for change in the surname.

14). Is appointment necessary for any Consular Service?
Yes, appointment is necessary for any Consular Service, except in the case of Life Certificate,  Death Certificate and Emergency Certificate. These services can be availed of from 0930 hours to 1230 hours only.

15). I got Italian citizenship, but it will take some time for getting an Italian Passport. Can I use the Indian passport till I get the Italian Passport?
You can use the Indian Passport for a maximum period of three months only.

16). I was born in India, but do not have a birth certificate. Can the Consulate issue me with a birth certificate?
Since you were born in India, you have to get the birth certificate from India only. However, the Consulate can issue an Identity Certificate stating your date and place of birth as per your passport, which is not a birth certificate.

17). I came to study in Italy and the University is asking for attestation of my educational certificate issued from India. Can I get it attested from the Consulate?
If the certificates are attested from the Ministry of External Affairs, New Delhi, the same could be attested from the Consulate.

18). How do I know if my Passport is ready or not?
You can check the status of your application from our site : http://www.cgimilan.gov.in/cgi.php?id=appstatus

19). What are the specifications of photographs for Passport?
The photograph should be in colour and of the size of 2 inch x 2 inch. The photograph prints hould be clear and with a continuous tone  It should have full face, frontal view and, eyes open. The head should be in the centre of the frame. The background should be a plain white or off-white. The cloth should not be in the same colour of the background. There should not be any distracting shadows on the face or on the background. Background behind the face should be properly illuminated to avoid shadows in the background. Head covering are not permitted except for religious reasons, but the facial features from bottom of chin to top of forehead and both edges of the face must be clearly shown. The expression on the face should look natural. The light should be even and balanced to avoid shadows on the face. High-resolution photography and printing are strongly recommended. Both conventional and digital photography are acceptable, and conventional or digital printing methods may be used. Resulting print should exhibit a continuous-tone quality regardless of the print method used. Digitally printed photos should be produced without visible pixels or dot patterns. Fine facial features should be discernible. Brightness and contrast should be adjusted to present the subject and background accurately. Head should face the camera directly and should not tilt or turned. The eyes must be open, level and clearly visible and must not be covered by hairs or eyeglass frames. Glare on eyeglasses should be avoided with a slight upward or downward tilt of the head. No tinted or dark glasses are allowed. The photos should not be too dark or too light. As regards the photograph of the new born children, requirements can be somewhat relaxed. However, a frontal photograph with clarity is required. It should show the child alone and no chair backs, toys or other people visible, looking at the camera with a neutral expression and the mouth closed. For more specifications and information, please visit : https://www.cgimilan.gov.in/docs/PhotoSpecs.pdf

20). Is it necessary to be physically present for consular services?
Yes, it is absolutely necessary to be present physically.

21). How can I apply for Police Clearance Certificate?
Click here for detailed information. Please note that PCC for all categories will be issued only after verification. Applicants are requested to apply well ahead of time as verification usually takes time.